Returns & Exchanges
What is the exchange period?
Request an exchange within 30 days, provided the item is unworn, unwashed, and includes original tags.
Can I return a worn item?
Returns are accepted within 30 days when products remain unused, clean, tagged, and in their original packaging.
How do I request a return?
Contact our support team through WhatsApp or email with your order number and reason for return.
How should I send my item?
After approval, carefully package the item and follow the return instructions provided by our support team.
When will my refund arrive?
Refunds are processed after inspection, using the original payment method and according to applicable payment timelines.